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We may update this Privacy Policy to reflect changes in our practices or legal obligations. The revised version will always be available on our website, with the updated date shown above.

CHANGES TO THIS POLICY

You may request access to the personal information we hold about you or ask us to correct or delete it. To do so, contact us at: studio@vellore.com.au

ACCESS, CORRECTION & REMOVAL

Our website uses cookies to provide a smooth browsing experience and gather anonymous site analytics. You can manage cookies through your browser settings.

COOKIES

Your data is stored securely and accessed only by authorised team members or trusted service providers (e.g., email platforms, web hosts). We take reasonable steps to protect your information from misuse, loss or unauthorised access.

SECURITY & STORAGE

If you join our mailing list, you may receive occasional emails with updates, product announcements, or exclusive offers. You may unsubscribe at any time using the link in our emails.

EMAIL AND COMMUNICATIONS

We use this information to:
  • Respond to your enquiries and vision submissions
  • Understand your interest in our custom lighting or exhibition fittings
  • Provide relevant communication, including project updates or offers if you’ve opted in
  • Improve the experience and functionality of our website

We do not sell or share your personal data with third parties for marketing purposes.

HOW WE USE YOUR INFORMATION

We collect personal information that you choose to share with us when:
  • You submit an enquiry via our contact page
  • You describe a vision or project you'd like to bring to life
  • You sign up to our mailing list
  • You browse our website or engage with features like uploads or file attachments

This may include:
  • Your name and contact details (email address, phone number)
  • Project descriptions or details about a product you're interested in
  • Uploaded files or inspiration
  • Email preferences
  • Website usage data, such as IP address and browsing behaviour, collected via cookies

HOW WE COLLECT YOUR INFORMATION

This Privacy Policy outlines how Vellore (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website, interact with us, or enquire about our custom lighting pieces and exhibition fittings.

By engaging with our website and services, you agree to the practices outlined in this policy. If you do not agree, we ask that you refrain from using our site or submitting your details.

Last updated: 09/06/2025

PRIVACY POLICY